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No winners in mail dispute

CURRENT HIGHLIGHTS

Failed home deliveries 'cost £1 billion a year' – report

Littlewoods offers free high-street drop-off

Home delivery gold standard promises to raise the bar

Next Directory reappoints Hermes in major home delivery contract

Eco-vans for Parcelforce Worldwide

Delivery issues still dog home shopping market

ParcelPal goes live, adds eBay sellers as potential users

'Completely free' consumer deliveries to ByBox locker banks

ByBox expands into running repairs

MyParcel withdraws from delivery solutions market

GSI Commerce expands, offers later order cut-off times

'Reader offer' specialist Timscris launches fulfilment arm

Groundwell's fulfilment service up and running in Swindon

Soap & Glory chooses Spark for trade fulfilment

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» The contact business: unbowed by tightening pressure - Winter 2005

MAJOR FEATURES IN THIS ISSUE: SEE BELOW

Issue 38 Winter 2005

News

'Dual pricing' fails to dampen online Christmas surge - Winter 2005

The fifty-mile club - Winter 2005

'Be prepared' - fulfilment companies' Xmas advice - Winter 2005

Public 'still wary of online fraud' - Winter 2005

Multi-million pound Shop.com boost underpins returning dotcom confidence - Winter 2005

Printed catalogues 'boost online sales' - survey - Winter 2005

Online shoppers 'save on product but neglect services' - Winter 2005

Home Delivery Network launches with major fleet order - Winter 2005

Two-man delivery service launched by Amtrak - Winter 2005

Nightspeed lives on under Amtrak ownership - Winter 2005

QuorumValue: more goods, lower prices - Winter 2005

High profile for fulfilment on JJB Sports web site - Winter 2005

Exel fulfils in four-nation Reader's Digest contract - Winter 2005

'Parking rules in urgent need of revision' - FTA - Winter 2005

2Touch 'ready to meet growing demand' - Winter 2005

GeoPost launches mail service with automated sort - Winter 2005

Co-op Electrical gains by upgrading web front and back end - Winter 2005

'Silent call' ruling tightens clamp on contact centres - Winter 2005

Red Inc contracts retail distribution to Prolog - Winter 2005

PC World appoints NYK for store deliveries - Winter 2005

Ten years after: music publishers harmonise - Winter 2005

Direct book retailer becomes one hundredth Manhattan user - Winter 2005

Book retailer boosts pick efficiency with RedPrairie - Winter 2005

Cotton Traders goes live with Catalyst - Winter 2005

Trilanco opts for multi-channel solution for equine products - Winter 2005

Multi-language catalogue 'can boost sales' - Winter 2005

Wholesale benefits from hosted supply-chain system - Winter 2005

Quick pay-off from voice recognition package - Winter 2005

Sterling draws on Yantra heritage in packaged multi-channel solution - Winter 2005

Acquisitions in the logistics software sector - Winter 2005

Traderman goes live with graphical management system - Winter 2005

Web front end for enhanced IBS supply-chain suite - Winter 2005

WMS and compliance enhancements in latest SSA solution - Winter 2005n

GXS launches web-based e-commerce trading platform - Winter 2005

'You don't need a licence for RFID tags' - official - Winter 2005

Manhattan claims lead in RFID market - Winter 2005

VoIP 'must be part of a package to deliver real savings' - Winter 2005

Hardware-based outbound contact system from Callmedia - Winter 2005

'Presence' cuts contact-centre costs, says Siemens - Winter 2005

Demand grows for CIM - and Talisma plans to be there - Winter 2005

Office Depot streamlines direct distribution with automated warehouse - Winter 2005

Damage-free solution for shipping mail-order plants - Winter 2005

Smarter on the up-and-up - Winter 2005

Mail order clothing firm speeds throughput - Winter 2005

Bell Microproducts upgrades lineshaft - Winter 2005

Features

The contact business: unbowed by tightening pressure - Winter 2005

Customer communication - the key to driving online Christmas sales - Winter 2005

Marketing response fulfilment - preparing the way - Winter 2005

From box banks to distribution company - Winter 2005

Ready with plan B? The dynamic take on scheduling - Winter 2005

Multiple carriers? Brady has it taped - Winter 2005

Online but not virtual - Parcel2Go's winning formula - Winter 2005

Fish farm scales up sales online - Winter 2005

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