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No winners in mail dispute

CURRENT HIGHLIGHTS

The strike – and the impact on home shopping

Home shopping growth revives, then falters

Multiple contractors for Sainsbury's non-food online fulfilment

'HDN Lite' challenges Royal Mail on small parcels front

HDN expands its connections

ASOS.com raises the game with same-day deliveries

Home delivery standard 'is on the way'

'Deliver to post office' and deferred deliveries from Parcelforce

House of Fraser switches fulfilment to DHL Supply Chain

Tefal, Rowenta and Moulinex fulfilment by Norbert Dentressangle

Tripp chooses Seafield for luggage fulfilment

Three more for Zoom

Hermes opens its national hub in Nuneaton

All-in returns processing service launched

All stories in
current issue…

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» Returns - make them happy ones!

» The Wine Society keeps the festive flavour flowing

MAJOR FEATURES IN THIS ISSUE: SEE BELOW

Issue 24 Nov/Dec 2002

News

Record online holiday spending in prospect (Nov/Dec 2002)

Tesco hits 100,000 deliveries as Sainsbury's goes interactive (Nov/Dec 2002)

Tracking to tackle congestion charging (Nov/Dec 2002)

Businesses 'failing to apply e-commerce in supply chain' (Nov/Dec 2002)

ByBox joins forces with Hays DX (Nov/Dec 2002)

Collectpoint adds forecourts, extends 24-hour offer (Nov/Dec 2002)

Easier inter-company trading on courier Web site (Nov/Dec 2002)

StarTek refocuses to take on UK e-fulfilment (Nov/Dec 2002)

'Construct your own shed' Web site (Nov/Dec 2002)

Spacebuster closes its doors (Nov/Dec 2002)

'E-commerce courier service' launched by Amtrak (Nov/Dec 2002)

ANC forms specialist field service division (Nov/Dec 2002)

Carriers 'coping' with Christmas surge (Nov/Dec 2002)

Wincanton in reverse logistics initiative (Nov/Dec 2002)

'Buy stamps online' scheme (Nov/Dec 2002)

Online fraud protection scheme (Nov/Dec 2002)

BAT staff buy from Jumpleads (Nov/Dec 2002)

French back GF-X (Nov/Dec 2002)

Vocollect warms up for voice recognition drive (Nov/Dec 2002)

Web-enabled WMS from AquiTec (Nov/Dec 2002)

MetaPack's multi-carrier system 'can help solve parcel problem' (Nov/Dec 2002)

Enhanced Web access for Mailbrain fulfilment package (Nov/Dec 2002)

Integrated contact management from Strategix (Nov/Dec 2002)

Pre-packaged contact centre from BT (Nov/Dec 2002)

Faster international address finding (Nov/Dec 2002)

Variable-rate billing module from Manhattan (Nov/Dec 2002)

FWL expands in US, adds Sun platform (Nov/Dec 2002)

Ford outsources to Vastera (Nov/Dec 2002)

Handheld bonanza as portable terminals put on the chic (Nov/Dec 2002)

Low-cost RFID tag partnership formed (Nov/Dec 2002)

Features

Returns - make them happy ones! (Nov/Dec 2002)

The Wine Society keeps the festive flavour flowing (Nov/Dec 2002)

Making contact with the right touch points: 2Touch (Nov/Dec 2002)

Visibility - will you know it when you see it? (Nov/Dec 2002)

MetaPack's technology takes centre stage (Nov/Dec 2002)